PALMOS / Apartments & Villas OS
Every stay, prepared before arrival.
Manage apartment and villa reservations with arrival dates, property availability, guest profiles and stay requests. Your team gets a business OS. Your customers get a branded public page to explore and connect.
Stay reservations
Property availability
Guest CRM
Deposits
Payments
Built for Apartments & Villas
A thoughtful stay begins before check-in.
01
Manage every property calendar
Plan occupancy and bookable inventory by property and date.
02
Prepare a smooth arrival
Reserve nights with arrival and departure dates, guest counts and stay rules.
03
Keep guest requests with the stay
Record special requirements and route them to the team for a decision.
Your daily operations
Reservations. One shared view.
Property owners, hosts and guest-service teams can work from the same context, with permissions for each role. Manage apartment and villa reservations with arrival dates, property availability, guest profiles and stay requests.
PALMOS
Apartments & Villas OS
Illustrative workspace
Reservations, in focus.
SCHEDULED
18
Sample reservations
NEEDS REVIEW
3
Team decisions
TEAM
8
Example roles
| Property | Stay | Guests | Status |
|---|---|---|---|
| Sea View Villa | Nov 19–23 · 4 nights | 4 guests | Confirmed |
| Garden Apartment | Nov 20–22 · 2 nights | 2 guests | Deposit pending |
| Family Villa | Nov 22–25 · 3 nights | 6 guests | Arrival planned |
Illustrative apartments & villas workspace · Sample records
YOUR OS + YOUR CUSTOMER PUBLIC LINK
Run your business inside.Welcome your customers outside.
Your Apartments & Villas OS runs daily operations. Your branded public page lets customers explore your services and take the next step. One connected setup, from discovery to delivery.
FOR YOUR CUSTOMERS / PUBLIC PAGE
Your branded customer link
Your Apartments & Villas business
Find your next stay
Explore. Choose. Take the next step.
YOUR SELECTION
Apartments
Choose your details and continue from your phone or laptop.
FOR YOUR TEAM / BUSINESS OS
Apartments & Villas OS
Team workspace
Overview
Stay reservations
Customers
Team
Reports
CUSTOMER LINK ACTIVITY
Stay reservations
Ready for your next customer
Villa
Try the customer page on the left.
Keep the guest’s dates, property choice and stay requirements together.
Your business. One link. Everywhere.
Add your customer link to your social bios, posts, messages, website and printed QR codes.
01 / YOUR BRAND
Your customer destination
Your name, visuals, service catalog and customer journey, tailored to your business.
02 / THEIR NEXT STEP
More than a link in your bio
Customers can browse, book, order or send requests through the modules you enable.
03 / YOUR TEAM’S OS
One connected operation
Customer activity reaches the relevant workspace, keeping your team ready for what comes next.
Illustrative product preview. Public pages and customer actions depend on your enabled modules, publishing settings and connected providers.
Your business, your rules
A system that fits the way you work.
Nightly availability, occupancy limits, deposits and arrival requirements. Start with the modules your business needs, then configure the details that make it yours.
Configure your modulesStay reservations
Reserve nights with arrival and departure dates, guest counts and stay rules.
Property availability
Plan occupancy and bookable inventory by property and date.
Guest CRM
Keep stay details, preferences and guest requests together.
Deposits
Set deposit requirements, deadlines and refund or cancellation rules.
The apartments & villas journey
Connected from the first request to what’s next.
01
Choose property and stay dates
02
Check occupancy, price and stay rules
03
Confirm guest details and reservation
04
Prepare arrival, guest requests and departure
PALMOS Agents / Apartments & Villas
Reception that speaks your business.
Welcome enquiries, prepare reservations and coordinate guest requests across the channels your customers use. Your rules guide the conversation; your team handles exceptions.
Explore PALMOS AgentsInteractive channel previews. Provider connections and ChatGPT booking integration require activation.
Apartments & Villas Reception
WhatsApp business conversation
Do you have a villa for four guests for four nights?
What are your arrival and departure dates? I’ll check villas that fit four guests and share the stay rules and deposit before you reserve.
REQUEST PREPARED
Villa stay · 4 guests · 4 nights
Availability and policy checked before confirmation
Message reception
Your starting modules
Everything connected. Configured by you.
Stay reservations
Reserve nights with arrival and departure dates, guest counts and stay rules.
Property availability
Plan occupancy and bookable inventory by property and date.
Guest CRM
Keep stay details, preferences and guest requests together.
Deposits
Set deposit requirements, deadlines and refund or cancellation rules.
Payments
Plan payment providers, payment status and transaction rules for your customer journey.
Guest requests
Record special requirements and route them to the team for a decision.
Reports
Review bookings, customers, utilization and revenue in one reporting workspace.
A few things to know
Made for apartments & villas.
Can I manage multiple apartments and villas?
Yes. Use property availability and stay reservations to organize bookable inventory by property, date and guest count.
Which team roles does this OS support?
Configure access for property owners, hosts and guest-service teams. Staff access keeps each role’s actions and workspace aligned with your operating rules.
Can I customize the starting modules?
Yes. Select Apartments & Villas in the builder, add or remove modules, set your preferences and save your blueprint. Production activation and external connections are a separate setup step.
Can I use the AI receptionist with my existing system?
PALMOS Agents is designed as a standalone product or part of your PALMOS OS. Channel providers, data permissions and available actions need to be connected and configured for your business.
Your Apartments & Villas OS