PALMOS / Restaurants OS
From the first reservation to the final bill.
Bring tables, waitlists, QR menus, orders, kitchen preparation and POS into one restaurant operating system. Your team gets a business OS. Your customers get a branded public page to explore and connect.
Table reservations
Waitlist
Floor plan
QR menu
Orders
Built for Restaurants
A connected service, from host stand to kitchen.
01
Welcome every reservation
Match party size and time to restaurant table availability.
02
Put the menu in every guest’s hands
Present food and drinks through a customer-facing QR menu.
03
Connect orders to the kitchen
Capture orders, items and preparation status as part of the service journey.
Your daily operations
Reservations & orders. One shared view.
Restaurant owners, hosts, servers, kitchen staff and cashiers can work from the same context, with permissions for each role. Bring tables, waitlists, QR menus, orders, kitchen preparation and POS into one restaurant operating system.
PALMOS
Restaurants OS
Illustrative workspace
Reservations & orders, in focus.
SCHEDULED
18
Sample reservations & orders
NEEDS REVIEW
3
Team decisions
TEAM
8
Example roles
| Table / order | Guests / items | Time | Status |
|---|---|---|---|
| Table 12 | 6 guests · Access request | 8:00 PM | Host review |
| Table 4 | 2 guests · Dinner | 7:30 PM | Confirmed |
| Order 208 | 3 dishes · QR dine-in | Now | In kitchen |
Illustrative restaurants workspace · Sample records
YOUR OS + YOUR CUSTOMER PUBLIC LINK
Run your business inside.Welcome your customers outside.
Your Restaurants OS runs daily operations. Your branded public page lets customers explore your services and take the next step. One connected setup, from discovery to delivery.
FOR YOUR CUSTOMERS / PUBLIC PAGE
Your branded customer link
Your Restaurants business
A table. A menu. Your next visit.
Explore. Choose. Take the next step.
YOUR SELECTION
Reserve a table
Choose your details and continue from your phone or laptop.
FOR YOUR TEAM / BUSINESS OS
Restaurants OS
Team workspace
Overview
Reservations & orders
Customers
Team
Reports
CUSTOMER LINK ACTIVITY
Reservations & orders
Ready for your next customer
Dinner
Try the customer page on the left.
Your host receives the table request; menu orders can flow into your orders and kitchen.
Your business. One link. Everywhere.
Add your customer link to your social bios, posts, messages, website and printed QR codes.
01 / YOUR BRAND
Your customer destination
Your name, visuals, service catalog and customer journey, tailored to your business.
02 / THEIR NEXT STEP
More than a link in your bio
Customers can browse, book, order or send requests through the modules you enable.
03 / YOUR TEAM’S OS
One connected operation
Customer activity reaches the relevant workspace, keeping your team ready for what comes next.
Illustrative product preview. Public pages and customer actions depend on your enabled modules, publishing settings and connected providers.
Your business, your rules
A system that fits the way you work.
Party size, table availability, waitlists, menus and order preparation. Start with the modules your business needs, then configure the details that make it yours.
Configure your modulesTable reservations
Match party size and time to restaurant table availability.
Waitlist
Capture demand for full sessions or tables and review the next available place.
Floor plan
Give reception a shared view of tables, capacity and seating status.
QR menu
Present food and drinks through a customer-facing QR menu.
The restaurants journey
Connected from the first request to what’s next.
01
Reserve a table or join the waitlist
02
Seat guests and open the QR menu
03
Send orders to the kitchen and follow status
04
Check out through POS and close the visit
PALMOS Agents / Restaurants
Reception that speaks your business.
Welcome enquiries, prepare reservations & orders and coordinate guest requests across the channels your customers use. Your rules guide the conversation; your team handles exceptions.
Explore PALMOS AgentsInteractive channel previews. Provider connections and ChatGPT booking integration require activation.
Restaurants Reception
WhatsApp business conversation
Can I reserve a table for six at 8 PM?
I’ll check table availability for six. Do you have any seating preferences? If the time is full, I’ll offer another time or prepare a waitlist request.
REQUEST PREPARED
Dinner · 6 guests · 8 PM
Availability and policy checked before confirmation
Message reception
Your starting modules
Everything connected. Configured by you.
Table reservations
Match party size and time to restaurant table availability.
Waitlist
Capture demand for full sessions or tables and review the next available place.
Floor plan
Give reception a shared view of tables, capacity and seating status.
QR menu
Present food and drinks through a customer-facing QR menu.
Orders
Capture orders, items and preparation status as part of the service journey.
KDS
Route restaurant orders to kitchen preparation views and track progress.
POS
Connect checkout, payment status and cashier sessions to orders and visits.
Customer CRM
Bring identity, preferences, bookings and communication context into one customer profile.
Reports
Review bookings, customers, utilization and revenue in one reporting workspace.
A few things to know
Made for restaurants.
Does the restaurant OS include QR menus and kitchen orders?
Yes. Start with table reservations, a floor plan and QR menus, then connect orders, KDS and POS to the dining journey.
Which team roles does this OS support?
Configure access for restaurant owners, hosts, servers, kitchen staff and cashiers. Staff access keeps each role’s actions and workspace aligned with your operating rules.
Can I customize the starting modules?
Yes. Select Restaurants in the builder, add or remove modules, set your preferences and save your blueprint. Production activation and external connections are a separate setup step.
Can I use the AI receptionist with my existing system?
PALMOS Agents is designed as a standalone product or part of your PALMOS OS. Channel providers, data permissions and available actions need to be connected and configured for your business.
Your Restaurants OS