PALMOS / Car Maintenance OS
A workshop that stays ahead of the next job.
Connect vehicle intake, workshop work orders, technician assignment, parts and customer approvals. Your team gets a business OS. Your customers get a branded public page to explore and connect.
Work orders
Vehicle profiles
Parts inventory
Service menu
Customer approvals
Built for Car Maintenance
Know what is happening under every hood.
01
Track every work order
Track workshop work from intake and inspection through approval and handover.
02
Keep approvals attached to the job
Request approval before work, changes or exceptions move forward.
03
Connect parts, technicians and handover
Attach planned parts usage and availability to workshop jobs.
Your daily operations
Work orders. One shared view.
Workshop owners, service advisors and technicians can work from the same context, with permissions for each role. Connect vehicle intake, workshop work orders, technician assignment, parts and customer approvals.
PALMOS
Car Maintenance OS
Illustrative workspace
Work orders, in focus.
SCHEDULED
18
Sample work orders
NEEDS REVIEW
3
Team decisions
TEAM
8
Example roles
| Work order | Vehicle | Technician | Status |
|---|---|---|---|
| WO-204 · Oil service | Sedan · Customer 104 | Ali | In progress |
| WO-205 · Brake inspection | SUV · Customer 108 | Omar | Customer approval |
| WO-206 · Maintenance | Sedan · Customer 112 | Ali | Ready for handover |
Illustrative car maintenance workspace · Sample records
YOUR OS + YOUR CUSTOMER PUBLIC LINK
Run your business inside.Welcome your customers outside.
Your Car Maintenance OS runs daily operations. Your branded public page lets customers explore your services and take the next step. One connected setup, from discovery to delivery.
FOR YOUR CUSTOMERS / PUBLIC PAGE
Your branded customer link
Your Car Maintenance business
Care for your vehicle
Explore. Choose. Take the next step.
YOUR SELECTION
Routine service
Choose your details and continue from your phone or laptop.
FOR YOUR TEAM / BUSINESS OS
Car Maintenance OS
Team workspace
Overview
Workshop intake
Customers
Team
Reports
CUSTOMER LINK ACTIVITY
Workshop intake
Ready for your next customer
Vehicle inspection
Try the customer page on the left.
Vehicle details and the service request arrive together for your workshop team.
Your business. One link. Everywhere.
Add your customer link to your social bios, posts, messages, website and printed QR codes.
01 / YOUR BRAND
Your customer destination
Your name, visuals, service catalog and customer journey, tailored to your business.
02 / THEIR NEXT STEP
More than a link in your bio
Customers can browse, book, order or send requests through the modules you enable.
03 / YOUR TEAM’S OS
One connected operation
Customer activity reaches the relevant workspace, keeping your team ready for what comes next.
Illustrative product preview. Public pages and customer actions depend on your enabled modules, publishing settings and connected providers.
Your business, your rules
A system that fits the way you work.
Vehicle intake, inspection, customer approval, parts and technician assignment. Start with the modules your business needs, then configure the details that make it yours.
Configure your modulesWork orders
Track workshop work from intake and inspection through approval and handover.
Vehicle profiles
Keep the vehicle and relevant service history attached to each job.
Parts inventory
Attach planned parts usage and availability to workshop jobs.
Service menu
Define the services, duration, prices and options your business offers.
The car maintenance journey
Connected from the first request to what’s next.
01
Book service and record vehicle details
02
Inspect and prepare the work order
03
Approve work and assign technician / parts
04
Complete, invoice and hand over the vehicle
PALMOS Agents / Car Maintenance
Reception that speaks your business.
Welcome enquiries, prepare work orders and coordinate guest requests across the channels your customers use. Your rules guide the conversation; your team handles exceptions.
Explore PALMOS AgentsInteractive channel previews. Provider connections and ChatGPT booking integration require activation.
Car Maintenance Reception
WhatsApp business conversation
My car needs an oil service and a brake inspection.
Please share the vehicle model and your preferred intake time. I’ll prepare the service request. Any additional work after inspection will need your approval.
REQUEST PREPARED
Oil service + Brake inspection
Availability and policy checked before confirmation
Message reception
Your starting modules
Everything connected. Configured by you.
Work orders
Track workshop work from intake and inspection through approval and handover.
Vehicle profiles
Keep the vehicle and relevant service history attached to each job.
Parts inventory
Attach planned parts usage and availability to workshop jobs.
Service menu
Define the services, duration, prices and options your business offers.
Customer approvals
Request approval before work, changes or exceptions move forward.
Payments
Plan payment providers, payment status and transaction rules for your customer journey.
Staff access
Set role-based views and actions for owners, reception and staff.
Reports
Review bookings, customers, utilization and revenue in one reporting workspace.
A few things to know
Made for car maintenance.
Can the workshop request approval before extra work?
Yes. Customer approvals sit alongside work orders, so the team can keep inspection findings, proposed work and approval status together.
Which team roles does this OS support?
Configure access for workshop owners, service advisors and technicians. Staff access keeps each role’s actions and workspace aligned with your operating rules.
Can I customize the starting modules?
Yes. Select Car Maintenance in the builder, add or remove modules, set your preferences and save your blueprint. Production activation and external connections are a separate setup step.
Can I use the AI receptionist with my existing system?
PALMOS Agents is designed as a standalone product or part of your PALMOS OS. Channel providers, data permissions and available actions need to be connected and configured for your business.
Your Car Maintenance OS