PALMOS
A property agent giving a family a house tour

PALMOS / Real Estate Tours OS

Turn property interest into a planned visit.

Coordinate property tours with listing availability, agent calendars, lead details and follow-up tasks. Your team gets a business OS. Your customers get a branded public page to explore and connect.

Tour booking

Property listings

Agent calendars

Customer CRM

Notifications

Built for Real Estate Tours

Make the next viewing the next opportunity.

01

Connect listings to appointments

Keep the properties available for tours and their meeting details in one place.

02

Coordinate agent calendars

Assign property tours against each agent’s available times.

03

Keep follow-up close to the lead

Prepare the next appointment or task with customer context and approval rules.

Your daily operations

Tours. One shared view.

Agency owners, property agents and coordinators can work from the same context, with permissions for each role. Coordinate property tours with listing availability, agent calendars, lead details and follow-up tasks.

PALMOS

Real Estate Tours OS

Illustrative workspace

Tours, in focus.

SCHEDULED

18

Sample tours

NEEDS REVIEW

3

Team decisions

TEAM

8

Example roles

PropertyTourAgentStatus
Villa · Al ShatiToday · 4:00 PMFaisalConfirmed
Apartment · Al RawdahTomorrow · 11:00 AMNouraRequested
Commercial unitSaturday · 1:00 PMFaisalFollow-up

Illustrative real estate tours workspace · Sample records

A villa ready for a property tour

Your business, your rules

A system that fits the way you work.

Property availability, agent calendars, meeting points and lead follow-ups. Start with the modules your business needs, then configure the details that make it yours.

Configure your modules

Tour booking

Coordinate property, agent and visitor in one appointment.

Property listings

Keep the properties available for tours and their meeting details in one place.

Agent calendars

Assign property tours against each agent’s available times.

Customer CRM

Bring identity, preferences, bookings and communication context into one customer profile.

The real estate tours journey

Connected from the first request to what’s next.

  1. 01

    Select property and preferred time

  2. 02

    Check property and agent availability

  3. 03

    Confirm visitor details and meeting point

  4. 04

    Record tour outcome and follow-up

PALMOS Agents / Real Estate Tours

Reception that speaks your business.

Welcome enquiries, prepare tours and coordinate guest requests across the channels your customers use. Your rules guide the conversation; your team handles exceptions.

Explore PALMOS Agents

Interactive channel previews. Provider connections and ChatGPT booking integration require activation.

Real Estate Tours Reception

WhatsApp business conversation

I’d like to tour the villa in Al Shati tomorrow.

What time works for you? I’ll check the property and agent calendars, then share the meeting point and tour details for you to confirm.

REQUEST PREPARED

Villa · Al Shati · Property tour

Availability and policy checked before confirmation

Message reception

Your starting modules

Everything connected. Configured by you.

Tour booking

Coordinate property, agent and visitor in one appointment.

Property listings

Keep the properties available for tours and their meeting details in one place.

Agent calendars

Assign property tours against each agent’s available times.

Customer CRM

Bring identity, preferences, bookings and communication context into one customer profile.

Notifications

Include Notifications in your business blueprint and configure its operating rules.

Follow-ups

Prepare the next appointment or task with customer context and approval rules.

Reports

Review bookings, customers, utilization and revenue in one reporting workspace.

A few things to know

Made for real estate tours.

Can a tour be assigned to a specific property agent?

Yes. Pair tour booking and property listings with agent calendars. Keep visitor details and the tour outcome in the customer profile.

Which team roles does this OS support?

Configure access for agency owners, property agents and coordinators. Staff access keeps each role’s actions and workspace aligned with your operating rules.

Can I customize the starting modules?

Yes. Select Real Estate Tours in the builder, add or remove modules, set your preferences and save your blueprint. Production activation and external connections are a separate setup step.

Can I use the AI receptionist with my existing system?

PALMOS Agents is designed as a standalone product or part of your PALMOS OS. Channel providers, data permissions and available actions need to be connected and configured for your business.

Your Real Estate Tours OS

Your next chapter. Built around your business.

Start building today